Cookie Notice

Last Updated: October 28, 2025

This Cookie Notice supplements our Privacy Policy and explains how UGREEN GROUP LIMITED and its affiliates (“we,” “us,” or “our”) use cookies and similar technologies on our website. It also describes the types of cookies we use, the purposes for which we use them, and how you can manage your preferences.

1. What are Cookies and Similar Technologies?

Cookies are small text files that a website stores on your computer or mobile device when you visit the site. They help websites remember information about your visit, such as your preferred language or login status, which can improve your experience on future visits. Cookies may also be used for other purposes, including troubleshooting errors, analyzing how the service is used, and supporting marketing activities.

Cookies may be:

  • First-party cookies: set directly by us;
  • Third-party cookies: set by third-party providers (e.g., analytics, advertising, or social media partners);
  • Session cookies: deleted when you close your browser;
  • Persistent cookies: remain on your device for a defined period or until you delete them.

We also use similar technologies such as:

  • Tracking pixels (web beacons or clear GIFs): tiny transparent images embedded in web pages or emails that allow us to understand how users interact with content and measure campaign performance.
  • Local storage and session storage: browser-based mechanisms that store information temporarily or persistently to improve functionality.

2. How and Why We Use Cookies

We use first-party and third-party cookies for several reasons. Some are essential for our website to function, while others help us understand how visitors interact with our content or allow us to deliver more relevant advertising.

The main categories are described below:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and to provide the services you have requested, such as maintaining your session or managing security. Because they are strictly necessary, these cookies are always active and do not require your consent.

Source Name Purpose Expiry
First party _ugreen_session Maintain secure login session Session
First party localization Remember language and region preferences 1 year

2.2 Analytics / Performance Cookies (optional)

These cookies help us understand how visitors use our website, such as which pages are visited most often and how users move around the website. The data is aggregated and used to improve functionality and performance. We only use these cookies with your consent.

Source Name Purpose Expires
Google Analytics _ga, ga* Measure audience and usage patterns Up to 2 years
Microsoft Clarity _clck, _clsk Click tracking and heatmap analytics 13 months / Session

2.3 Functional Cookies (optional)

These cookies enhance your experience by remembering your preferences, such as language settings or chat interactions. They are not essential but provide improved usability. If you disable them, some features may not function correctly.

Source Name Purpose Expires
First-party preferences Save display and accessibility settings 6 months
Vimeo player Enable embedded video playback Session / 6 months

2.4 Advertising / Targeting Cookies(optional)

These cookies are set by our advertising partners to deliver personalized ads and measure campaign effectiveness. They may be used to build a profile of your interests and show you relevant ads on other sites. You can choose to enable or disable these cookies through our Cookie Settings tool.

Source Name Purpose Expires
Google Ads gcl* Measure ad conversions and attribution 90 days
Meta Pixel _fbp Deliver relevant ads and track engagement 3 months

3. Your Choices and How to Manage Cookies

We respect your privacy and allow you full control over optional cookies.

3.1 Cookie Consent Tool

When you first visit our website, a cookie banner will appear allowing you to:

  • Accept all optional cookies,
  • Reject all optional cookies, or
  • Customize your preferences by category.

You can change or withdraw your consent at any time by clicking “Cookie Settings” in the footer of our website. Your choices will be securely recorded for compliance purposes.

3.2 Browser Controls

You can also manage cookies directly in your browser settings. Find out how to manage cookies on popular browsers:

Please note: cookie settings are device- and browser-specific.

4. International Transfers

Some third-party cookies (such as Google Analytics, Meta, or Vimeo) may process data outside your country of residence.

5. Updates to This Cookie Notice

We may update this Cookie Notice from time to time to reflect changes in our cookie practices or applicable legal requirements. The updated version will be posted on this page, and the “Last Updated” date at the top will indicate when the latest changes took effect.

6. Contact us

If you have any questions or concerns about this Cookie Notice, please contact us:

  • Email: DPO@ugreen.com
  • Address: 4/F,Plant 6,1F-6/F, Block 7, YuAn Zone

Gaofeng Community, Dalang Street, Longhua District, Shenzhen, China